THE ANALYSIS OF LABOUR MANAGEMENT RELATIONS IN THE SETTLEMENT OF INDUSTRIAL DISPUTES IN THE BANKING INDUSTRY

THE ANALYSIS OF LABOUR MANAGEMENT RELATIONS IN THE SETTLEMENT OF INDUSTRIAL DISPUTES IN THE BANKING INDUSTRY (A STUDY OF UNION BANK OF NIGERIA PLC  NNEWI BRANCH IN ANAMBRA STATE)

ABSTRACT

The work was designed to look on the analysis of labour management relations in the settlement of industrial dispute in the banking industry, which focus on union bank of Nigeria plc Nnewi branch as the study. In chapter two the researcher made an in depth study of related literature review which she assessed the concept of industrial dispute, causes of industrial disputes and solution to industrial disputes.. In the case of finding the researcher made use of primary and secondary data as the instrument of data collection. The population of this study consisted of 300 senior and junior staff of (UBN), which 171 was deduced out as the sample size using yero-yammi formular, which was distributed as questionnaire and 150 was completely filled and returned. Responses from the respondent were presented and analyzed using simple percentage method. Based on the findings, industrial dispute is a potential threat to Economic and social welfare of UBN Nnewi branch. The researcher concluded that dispute/conflict have adverse effect on quantity efficiency of the industry. In the recommendation, the management should improve their management technique to be democratic in nature in such that they should bring harmony between the management and staff of the industry.

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CHAPTER 1

INTRODUCTION

1.1 Background of the Study

In every organization no matter how small must have set goals and target. To meet the set goals and target organization employ men and women with different ethnic social economic background most often individuals have different nations and objectives. For joining an organization due to different ethnic, social and economic different of individuals in an organization and between the workers and the management of the organization.

Every issue concerning labour and management of industrial make headline news all over the world. In 1992 the academic staff union of universities on the issues of labour dispute. This action crippled academic activities at the nations Ivory towers for a long time. The Nigeria labour congress (NLC) which is the umbrella of all the workers in Nigeria, once in a while down tools against the government and their response agencies. For instance, as fuel price like is a regular government policy in Nigeria. The Nigeria labour congress has also mapped out a strategy of matching muscles with muscle as the past president of the congress comrade Adams Oshomola put it.

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In America the story is relatively the same, according to Udeze (2000:271) the equivalent of the Nigeria labour congress (NLC) is the American federation (AFCLIO) once in awhile confront their employers when there is unfavorable policy. In poll and the Kadanst shipyard workers always with draw their services when industrial disputes arise. In New York metropolis now and then the two million Indian truck drives may decide to be off the streets. This may be in protest against pour wages or other unfavorable services. Issues such as this or other labour related matters are a global phenomenon Udeze (2000: 271). The banking industry is to immune to industrial disputes the banking industry according to Okpara (1998, 192) is the pillar that holds every economy if an industrial action erupts in this all important sector of the economy.

It will indeed cripple the whole economy, hence a mechanism is needed, as to nip any problem in the bud better still prevent the industrial dispute, as prevention is only better than cure but cheaper. This research work is therefore predicated on the analysis of labour management relation in setting industrial dispute in the banking industry using union bank of Nigeria plc Nnewi branch as the study area.

Union bank of Nigeria plc was established in 1917 as a colonial bank with its first branch in Lagos. In 1925 Barclays bank acquired the colonial bank, which resulted in the changes of the banks name to Barclays bank (Dominion, Colonial and Overseas) following the enactment of companies act 1968 and legal requirement for all foreign subsidiaries to be incorporated locally. Barclays bank (DCO) in 1969 was incorporated as Barclays bank of Nigeria limited. The ownership structure of Barclays bank remained unchanged until 1971 when 8.33% of the bank was listed on the Nigerian stock exchange. As a result of the Nigeria enterprises promotion act of 1972, the federal government of Nigeria acquired 52.67% of the bank’s shares which left Barclays bank plc London with only 40%. By the enactments of the 1972 and 1977 Nigeria international limited disposed its share holding to Nigerian in 1978. To reflect the new ownership structure and in compliance with the companies and allied matter act of 1990, it assumed the name-union bank of Nigeria plc.

In line with the central bank of Nigeria banking sector consolidation policy union bank of Nigeria acquired the

Former universe trust bank plc and board bank ltd and absorbed its erstwhile subsidiary- union merchant bank ltd. The bank also increased its shareholders finds through a public offer/rights issue in the last quarter of 2006 with these development union bank remains one of the most capitalized banks in Nigeria. It has the largest shareholders funds of N 100.5 billion and operates through 379 networks of branches that are spread across the country all of which are on line. The union bank group has the following subsidiaries.

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Union homes servings and loan plc

Union trustees limited

Union assurance company limited

Union bank UK plc

Bangue international DU Benin, Cotonou

UTL Communication service limited

UBN property company limited

The union bank group operates an interlocking organizational structure whereby some board members of union bank of Nigeria plc act as external directors in the decision making process of these companies, thereby safeguarding the banks investments.

The banks management boards is headed by Mr. Emeka Emuwa, who serves as the managing director and chief Executive officer of the bank. He has been at the helm of the bank since November 2012 – 2014.

1.2 Statement of the Problem

There are some of the inherent causes of industrial disputes in Banking industry like union bank of Nig plc Nnewi branch of Anambra state. These problems stated as follows:-

Poor Human relation

Poor working condition

Style of management

Inadequate computation salaries or wages and also delay in performance appraisal when the above causes of industrial dispute are take care, it leads to improve conditions, understanding between management and workers, employer and employee.

1.3 Purpose of the Study

The broad objective of the study is to Guide by the following aim to ensure the systematic implementation of the study.

  1. To find the cause of industrial dispute in the banking industry like union bank of Nigeria plc Nnewi branch in Anambra state.
  2. To identify the parties responsible for the disputes.
  3. To determine whether industrial disputes affect performance in union bank plc Nnewi branch in Anambra state.
  4. To assess the setting industrial disputes in the banking industry.
  5. To identify the role of management relations in the settlement of industrial disputes in the banking industry.

1.4 Research Questions

The following research question will be looked into this study

  1. Does the cause of industrial dispute in the banking industry like UBN Nigeria plc Nnewi in Anambra state affect the company?
  2. Are the parties to the disputes in the banking industry in Nnewi Anambra state promoting organizational performance?
  3. Does industrial dispute effect staff performance in UBN of Nigeria plc Nnewi branch in Anambra state?
  4. Can the possible solution or techniques which will be used in settling industrial disputes in banking industry in Nnewi Anambra state be effectively implemented?
  5. Does management play any role in dispute settlement?
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1.5 Significance of the Study

The study has both theoretical and practical significance. Theoretically, the study will be useful to both student and scholars who wish to advance their knowledge on how to settle industrial disputes in higher institution of learning and Nigeria at large.

Secondly, on the other hand it also has a prechcal significance to the management of union Bank of Nigeria plc Nnewi branch employee and the government as it will help them to improve their industrial relations and collective understanding among them as – actor industrial relations.

1.6 Scope of the Study

The study is being conducted on the banking industry with UBN plc Nnewi branch in Anambra sate which is the study.

1.7 Definition of Terms

  1. Industrial disputes: Industrial dispute means any dispute or differences between employees and employer or dispute between manager and servant.
  2. Industrial relation: Industrial relations, the respective role of management, labour and government in the process which relates workers to employers, workers to workers and workers to work.
  3. Labour: This refers to all the human contribution to production it could be physical mental or otherwise.
  4. Banking industry: The banking industry refers to all the banks that either accept deposit or perform other banking services.

————- this is an incomplete article ———– it’s a product of a high quality project researched work.

Project topic: THE ANALYSIS OF LABOUR MANAGEMENT RELATIONS IN THE SETTLEMENT OF INDUSTRIAL DISPUTES IN THE BANKING INDUSTRY (A STUDY OF UNION BANK OF NIGERIA PLC NNEWI BRANCH IN ANAMBRA STATE)

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